About Us

Reliable Third Party was established in 1994 to provide quality specialty relocation services to the moving industry and to people “on the move.”

Betsy Hamel – 26 years experience in the moving industry – I began my career in the trucking business at BFI learning all aspects of the business from A/P, A/R, dispatch and the truck shop. I then took a position with Mayflower as a National Account/COD Coordinator spending many years learning all aspects of the moving business. Moving on to MSI in Newburyport was the highlight of my career, allowing me to see the corporate side of the moving industry in more detail. Realizing the need in this area for a top third party provider knowledgeable of all aspects of the industry was the inspiration for establishing Reliable.

I have passed the AMSA’s CCA exam and continue my training in all aspects of customer service and moving industry knowledge.

We pride ourselves on having the experience it takes to deliver the best service when our customers need it most.

Our office team is always ready and able to assist you with any questions you may have and to take new orders. They endeavor to handle every call with experience and knowledge to satisfy your needs. Our state-of-the art software for dispatching, emailing, and invoicing gives us the opportunity to offer strong communication and quality customer service to you and your shippers.

Reliable’s team is always in uniform and will deal with your shippers in a courteous and professional manner. Our service reps are trained extensively in all technical areas, as well as in customer service.